We had a issue a few days ago that a sale was done under the wrong customer name and it was a couple of sales later that the mistake was made. Is there a way for the manager to void out that sale without having to done a return?
The only way to handle this after the sale has closed is to reverse the sales invoice and then enter a new one using the correct customer name.
C
Chris Olsen
said
about 10 years ago
Thank you for the help.
Paul Van Geel
said
about 10 years ago
Sorry about the delay in doing so. Nobody has used the forum for so many months that I stopped looking. Hopefully people will start using it again and I will make it part of my daily checking.
Chris Olsen
We had a issue a few days ago that a sale was done under the wrong customer name and it was a couple of sales later that the mistake was made. Is there a way for the manager to void out that sale without having to done a return?