How can we help you today?

Start a new topic
Discussions Management Solutions Software LLC Forums CAMS Retail Jeweler

Void sales

We had a issue a few days ago that a sale was done under the wrong customer name and it was a couple of sales later that the mistake was made. Is there a way for the manager to void out that sale without having to done a return?

3 CommentsSorted by Oldest First
The only way to handle this after the sale has closed is to reverse the sales invoice and then enter a new one using the correct customer name.

 

Thank you for the help.

Sorry about the delay in doing so. Nobody has used the forum for so many months that I stopped looking. Hopefully people will start using it again and I will make it part of my daily checking.

Login to post a comment